This privacy policy has been compiled to better serve those who are concerned with how their 'personally identifiable information' (PII) is being used online. PII, as used in U.S. privacy law and information security, and the General Data Protection Regulation (GDPR) in accordance with EU regulation, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
The information we collect about you depends on how you do business with us, and what services you purchase, if any. Anonymous visitors to our website may have cookies set as described in our Cookie Policy. Visitors who input information info a form, or purchase IT management or hosting services from us will have additional information gathered needed to provision and support your services.
When registering on our site, as appropriate, you may be asked to enter your name, company name, email address, phone number, or other details to help you with your experience. We collect information from you when you complete a form to receive information through our site. We may use the information we collect from you when you sign up to receive information, respond to marketing communications, surf the website, or use certain other site features to optimize your experience and help you make informed decisions about your technology. We adopt appropriate data collection, storage and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information and data stored on our site.
INFORMATION & DISCLOSURES OF PERSONAL DATA UNDER GDPR
GDPR requires that personal data from the EEA is subject to special protection. GDPR also provides EU-based individuals with certain individual rights with respect to their personal information. We will make all reasonable efforts to abide by GDPR and provide at least the same level of data protection for personal data received and processed from the EU as the privacy protections set forth in our privacy policy. We will also make reasonable attempts to accommodate requests by Data Subjects to exercise GDPR rights. Where necessary and appropriate, we have implemented organizational and technical measures that include internal data protection policies and maintaining documentation on our processing activities.
CONTACT FORMS
You may choose to fill out a contact form on our site. We collect information from you when you complete a form to receive information through our site. We may use the information we collect from you when you sign up to receive information, respond to marketing communications, surf the website, or use certain other site features to optimize your experience and help you make informed decisions about your IT service needs. This site's forms are protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
SMS TEXT MESSAGES
We do not regularly use SMS text messaging as a normal form of communication; however, our system does allow us to send and receive text messages. We will not send unsolicited SMS messages. We will not share any mobile or SMS compatible phone numbers with any third parties, for any reason, including but not limited to the use of marketing and promotional purposes. We also will not share phone numbers or personal information with third parties for marketing purposes.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites may behave in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
ANALYTICS
We are using Google Analytics, Facebook, and MailChimp technology for data collection and aggregation to better understand and remarket to our visitors.
WHO WE SHARE YOUR DATA WITH
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
HOW LONG WE RETAIN YOUR INFORMATION
For users that register on our website, order services, fill out a form, request technical support, or call us, we also store the personal information they provide. This information will be stored indefinitely so that we may better serve you should you contact us or require services or technical support in the future. Cookies are retained only as long as indicated in the cookie policy for each cookie.
WHAT RIGHTS YOU HAVE REGARDING YOUR DATA
If you have an account with us or have registered with this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
WHERE WE SEND YOUR DATA
Visitor entered information may be checked through an automated spam detection service. The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
CONTACT INFORMATION
If you have any questions or concerns about this Privacy Policy, the practices of this site, or your dealings with this site or the U.S. Fair Information Practices and the GDPR, please contact us at IT Group NW, 13535 SW 72nd Ave, Ste 100, Tigard, OR 97223.
ADDITIONAL INFORMATION
Your acceptance of these terms: By using this site, you signify your acceptance of this policy and our terms of service. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
HOW WE PROTECT YOUR DATA
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our site is also in compliance with standards to keep your information secure, and with PCI vulnerability standards to keep your payment card data secure in order to create a risk-free environment as possible for users.
WHAT AUTOMATED DECISION-MAKING AND/OR PROFILING WE DO WITH USER DATA
We do use cookies, as referenced above. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
CHANGES TO THIS PRIVACY POLICY
We have the discretion to update this privacy policy at any time, and any changes made will be in accordance with the U.S. Fair Information Practices and the GDPR. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
"IT Group NW, LLC" does not send unsolicited SMS text messages. "IT Group NW, LLC" may on occasion respond to an SMS text message they received, send appointment reminders, and/or the status of services requested/delivered. Message frequency varies. Message and data rates may apply. Reply STOP to cancel. Text HELP to 503-969-1369 for assistance. Carriers are not liable for delayed or undelivered messages.